Terms And Conditions

Welcome to Soccers360.com. By placing an order on our website, you agree to the following terms and conditions regarding shipping, exchanges, and customer support:

1. Delivery Timeline

  • Orders are typically delivered within 7 to 21 business days from the date of purchase.
  • Please note that delivery times may vary based on your location, customs processing, and local courier services.
  • If you do not receive your order within 21 days, you are eligible to contact the Soccers360 support team for assistance.
  • Claims for undelivered orders will not be accepted after 21 days, unless previously reported.

2. Exchange Policy

  • We offer exchange only for items that are damaged, defective, or incorrect (e.g., wrong team, wrong size shipped).
  • To request an exchange, you must contact our customer support team within 3 days of receiving your order, and provide clear photo proof of the issue.
  • Exchanges will not be granted for used, washed, or altered items.

3. Size Exchange

  • Size exchanges are not covered under the standard exchange policy for damaged or incorrect items.
  • If you would like to exchange your item for a different size, additional charges will apply for shipping and processing.
  • Our support team will guide you step-by-step on how to complete the size exchange process, including payment instructions for any applicable fees.

4. Contact & Support

  • For all exchange requests, delivery issues, or questions, please contact our Soccers360 Team via the contact form on our website or email us at soccers360offical@gmail.com.
  • Our team aims to respond within 24–48 hours on business days.

5. Important Notes

  • We do not offer refunds. Only exchanges are permitted under the conditions mentioned above.
  • Make sure to double-check size charts and product descriptions before placing your order.
  • We are not responsible for delays caused by customs clearance or other external factors beyond our control.

By shopping with Soccers360.com, you acknowledge and agree to these terms and conditions.